working with vocabulary

  

2.

A: Hello, this is Tim in IT.

B: Hi, Tim. This is Sara. I'm calling from the 3rd floor. l've got a problem with my keyboard.

A:Good morning, Sara. Is it a standard keyboard or a wwireless keyboard?

B:

4.

A

1.arrow keys

2.caps lock key

3.delete key

4.escape key

5.return or enter key 

6.shift key

7.tab key

B

a.changes the text to capital letters 2

b.starts a new line 4

c.advances the cursor to a the next tab stop 5 

d.changes one letter to a capital or punctuation mark, or gives another option 7

e.move the cursor up, down, right or left 1

f.removes letters or words 3

g.cancels the current process or program running 6